Global Nurse Advice Line
| U.S., Guam, and Puerto Rico | Visit MHSNurseAdviceLine.com for web chat and video chat, or dial 800-TRICARE (874-2273), option 1. |
|---|---|
| Overseas military hospitals and clinics | Contact your local facility or visit MHSNurseAdviceLine.com for web chat, video chat, or to find country-specific numbers. |
Do you need immediate medical attention? Call 911 or your international emergency number — or, go to an .
You can use the Global Nurse Advice Line unless you’re enrolled in the US Family Health Plan or the TRICARE Prime Demo.
After you reach a nurse, you can view a secure summary of your healthcare advice at MHSNurseAdviceLine.com.
What is the Global Nurse Advice Line?
The Global Nurse Advice Line is available 24/7 by phone, web chat, and video chat.
Contact the Global Nurse Advice Line to:
- Get evidence-based healthcare advice from a registered nurse.
- Find an urgent care or emergency care facility.
- Receive recommendations for the most appropriate level of care.
- Schedule same-day or next-day appointments when recommended by a registered nurse and enrolled to a military hospital or clinic. In some cases, you may be able to get virtual urgent care through the Global Nurse Advice Line.
- Get an online “absence excuse” or “sick slip” when medically appropriate. (This is subject to service command requirements.)
Do you have a sick child?
- You can talk to a registered nurse.
- We can call you back after a few hours to check on your child.
- If you need an appointment for urgent care within 24 hours, we can help.
Do you need healthcare advice while traveling?
Contact the Global Nurse Advice Line for care advice. We can help you find local care services as necessary.
If you’re traveling overseas, you may contact the Global Nurse Advice Line for healthcare advice. If you need care outside the Military Health System, the Global Nurse Advice Line will coordinate with the TRICARE overseas contractor.
Do you have other health insurance?
You can call us for help. If you need to see a doctor, remember:
- You must follow the rules of your other health insurance plan first.
- Your other health insurance is the primary payer.
- If we help you find a doctor, make sure they’re in your other plan’s network or your care may not be covered.
Last Updated 8/3/2026
